Our Terms

Details About Our Services and Payment Process

Please read all these terms and conditions in full.

This agreement is entered into between GFXDistrict ("Service Provider") and the Client ("Customer"), whereby the Client is engaging GFXDistrict to provide graphic design and web services as outlined in the terms below. By entering into this agreement, both parties acknowledge and accept the terms and conditions set forth herein as binding.

1. General Terms

1.1. Non-Cancellation and Refund Policy: Once work has commenced on an order, cancellations or refund requests are not permitted.

1.2. Right to Reject Orders: GFXDistrict reserves the right to reject any order after it has been placed. If an order is rejected, a refund will be issued promptly, and we will strive to provide the Client with the reason for the rejection without undue delay.

1.3. Original File Ownership: Original design files (e.g., .PSD, .AI) are not included in the quoted price and will not be provided unless explicitly agreed upon before the project begins. Additional charges may apply for access to source files.

1.4. Payment Terms: Payments can be made as either: 100% upfront, or 50% deposit, with the remaining balance paid in installments as project milestones are met. The full balance must be cleared before final delivery of the work.

1.5. Portfolio Rights: Unless specified otherwise in advance, GFXDistrict reserves the right to feature completed projects in its portfolio or promotional materials. If the project is confidential, the Client must inform us prior to the start of the work.

2. Website Development (Front-end Code)

2.1. Website code is provided as HTML5/CSS3 by default unless otherwise discussed and agreed upon during the order process. Additional frameworks such as Next.js, React, Angular, and design systems like Tailwind CSS or Bootstrap can be incorporated as part of the project scope. Platforms like Shopify or Webflow, and integrations with tools such as Supabase or Vercel, are also available upon agreement and may incur additional costs.

2.2. Scope Limitations: The scope of development is strictly front-end (visual elements and user interface). Backend functionality (e.g., databases, login systems, e-commerce features such as checkouts, cart integrations) is not included unless explicitly stated in the order and agreed upon in advance.

2.3. Page Limitations: The number of pages delivered will match the agreed-upon count in the invoice. Any additional pages beyond this scope will require extra payment and will either be charged at a fixed rate or billed hourly.

2.4. Revisions: The project includes up to three rounds of revisions on front-end design and development. Any additional revisions beyond the included scope will be subject to additional charges.

2.5. Browser Compatibility: Code will be optimized for modern browsers (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari). Older browsers or specific device optimizations (e.g., IE 11 or earlier) are not included unless specifically agreed upon.

2.6. Delivery and Support: Once the project has been delivered, ongoing support or maintenance is not included in the pricing. Support can be provided at an additional cost, either as a one-time payment or on a recurring basis, as agreed upon.

2.7. Client Responsibilities: All necessary content (e.g., text, images, and logos) must be provided by the Client before the start of the project unless content creation is included in the scope of work. Delays in providing required assets may impact project timelines.

2.8. Ownership and Licensing: Ownership of the final code will transfer to the Client upon full payment. GFXDistrict retains the right to use elements of the work for portfolio purposes unless a prior agreement for confidentiality is made.

2.9. Integrations and Third-Party Services: If third-party tools or services (e.g., APIs, plugins, or CMS systems) are required, their integration will incur additional fees and must be agreed upon beforehand. GFXDistrict is not responsible for any licensing fees or restrictions associated with third-party services.

2.10. Testing and Debugging: The code will be tested for basic functionality and responsiveness. Additional testing for specific environments, devices, or workflows will incur extra charges.

2.11. Timeline: Delivery timelines will be clearly outlined in the invoice and agreed upon before the project begins. Delays caused by the Client (e.g., missing content or feedback) may result in project extensions.

3. AI Tools in Workflow

3.1. We may incorporate AI tools into the design or development process to enhance efficiency, creativity, and precision.

3.2. AI-assisted outputs are reviewed and refined by GFXDistrict to ensure they meet the agreed-upon standards and project scope.

3.3. By engaging GFXDistrict, the Client consents to the use of AI tools where applicable unless otherwise specified before the commencement of work.

3.4. All work, including AI-assisted outputs, is the intellectual property of GFXDistrict until payment is received in full.

4. Intellectual Property and Usage Rights

4.1. Upon full payment, the Client is granted non-exclusive rights to the final deliverables.

4.2. Any source files (e.g., .PSD, .AI, or .Figma files) are not included unless explicitly stated in the order and may incur additional charges.

4.3. GFXDistrict retains the right to use elements of the deliverables for portfolio and promotional purposes unless confidentiality has been agreed upon beforehand.

4.4. Unauthorized resale, reproduction, or redistribution of deliverables without prior written consent is strictly prohibited.

5. Revisions and Amendments

5.1. Projects include up to three rounds of revisions unless otherwise specified. Additional revisions will be billed at an hourly or agreed-upon rate.

5.2. Revisions must align with the original project scope. Changes outside the scope (e.g., new features, additional pages) will be treated as new requests and may incur extra fees.

5.3. The revision timeline must adhere to agreed deadlines. Delays in providing feedback may affect delivery schedules.

6. Deadlines and Project Timeline

6.1. Estimated delivery timelines will be specified in the order invoice, or discussed on Discord/Email communication.

6.2. Timelines are subject to adjustments based on the Client’s responsiveness and provision of necessary assets (e.g., content, approvals).

6.3. GFXDistrict is not liable for delays caused by unforeseen events such as technical issues, force majeure, or third-party service disruptions.

7.  Third-Party Services and Tools

7.1. Integration of third-party tools, platforms, or APIs (e.g., Supabase, Vercel, payment gateways) must be discussed and agreed upon during the order process.

7.2. GFXDistrict is not responsible for third-party service interruptions, updates, or fees associated with these integrations.

7.3. Licensing and compliance with terms of third-party services are the sole responsibility of the Client unless otherwise agreed.

8. Limitation of Liability

8.1. GFXDistrict is not liable for damages resulting from the use or inability to use the delivered work, including but not limited to data loss, financial loss, or business interruptions.

8.2. The Client assumes full responsibility for reviewing and ensuring the deliverables meet their requirements before final approval and use.

8.3. Liability is limited to the amount paid by the Client for the specific service provided.

9. Termination of Agreement

9.1. Either party may terminate the agreement at any time with written notice. However, payments made for completed work are non-refundable.

9.2. If termination occurs midway, GFXDistrict retains the right to invoice for work completed up to the date of termination.

9.3. In cases of breach of these terms by the Client, GFXDistrict reserves the right to terminate the agreement immediately without refund.

10. Data Privacy and Security

10.1. GFXDistrict will handle Client data responsibly and ensure that sensitive information (e.g., access credentials, project files) is stored securely.

10.2. The Client is responsible for safeguarding access credentials (e.g., admin accounts, API keys) provided during the project.

10.3. GFXDistrict is not liable for unauthorized access or breaches resulting from weak passwords or negligence by the Client.

11. Payments & Billing

Payment Terms:
1. The Client agrees to pay GFXDistrict a flat fee, which includes up to three rounds of revisions or edits, provided that such revisions remain within the agreed Scope of Work.
2. All payment details and order specifications will be outlined via a PayPal invoice, Discord communication, or email.

Payment Options:
Payments are required 100% upfront. Alternatively, a 50% deposit can be made, with the remaining balance paid in installments as objectives are met.
The full balance must be cleared before final delivery of the project.

Invoicing:
GFXDistrict will issue an invoice to the Client before beginning any work. The invoice will include details such as the total amount due and payment deadlines.
Payment is due on the date specified on the invoice.

Project Start Date:
The start date for the project will be clearly indicated next to the relevant item on the invoice.

Accepted Payment Methods:
Currently accepted payment methods include: PayPal, or Coinbase (and supported cryptocurrencies such as USDC, BTC, ETH)

Fraud Prevention:
To prevent fraud, please ensure all communications and payments are made through official channels.
GFXDistrict's official contact information is as follows:

Discord Username:
gfxdistrict
Unique Discord ID: 273873873613619211
Billing Email: Calum@gfxdistrict.com

Confidential Information

Any information supplied by one party to the other marked as “Confidential” must be used only for the purposes of this agreement and must not be disclosed to other parties without the discloser’s written consent. This does not apply to information that is publicly available or that the recipient already properly knew, developed or received independently. When the agreement terminates, Freelancer must return to Client any materials containing confidential information. Confidentiality obligations survive termination of this agreement.

CHANGES

We may update these terms from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons without any notice.

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